We are committed towards protecting privacy of our users using policies regarding the collection, usage and disclosure of the information.
We collection information like phone number, email address, account number during sign-up process and operation the application.
We may also hold information related to operation of our mobile application which may include following:
For operation of the application internet access is required. Hence, application checks the internet connectivity before carrying out any transaction.
To make transaction like recharge easier and more convenient, application will access user’s phone contact and allow to select a contact saving time of manual input.
For operation in offline mode, application uses SMS (send / receive) through user’s phone. User bears sent SMS charge based on the tariff of network provider.
Collected information are used to:
Verify your identity
To process transaction
Monitor service usage
To improve customer service
Protect from unauthorized use
To deliver relevant service
We do not disclose your information. We keep it confidential and will not be disclosed to other party except required by regulatory body and/or you agree for the disclosure. But whenever regulatory bodies / money laundering requires the data, we have to provide it to them on demand. You agree that your information (personal, financial and any other transactional information) will be made available to regulatory bodies / law enforcement authorities.
By usage of Security Socket Layer (SSL), we transmit your sensitive data over secured tunnel and protect it from intruders. On server side we use firewall to protect data and only authorized personality has access to it when required.